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Hi Irina,

Thanks for your message.
The latest version of Flat Responsive Pro is v4.2.0 which means your website is way behind this.
With an update you can easily make it compatible with the latest WooCommerce.

I checked your account with us and it seems that your annual membership had expired in 2016 April.
To get access to the latest theme versions and support you need to renew your membership.

Since you are a valued customers for years, as a thank you I am going to email you a personal discount code to get 50% off off the regular theme price.