Reply To: Losing customizations when upgrading from free to Pro

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#59102
Sandra Gambone
Participant

Hello Bidur,

I did do a backup. I have played with the customizer backup again and I guess I used the wrong method to use the backup – I used the ‘upload backup’
button (because I had downloaded it I thought I needed to upload it). But then I tried the ‘revert to this backup’ button and that did work. For some reason I didn’t notice that button the first time.

Thank-you for your quick reply. I am all set now.
Sandy