Reply To: JavaScript error or conflict causing Gravity Forms JavaScript not to function

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#62745
Ellen
Participant

It doesn’t seem like you got this message in reply to your email yesterday, so I am reporting it here. I really need to have this resolved quickly as it is affecting business.

This is the error from my console:
ReferenceError: jQuery is not defined[Learn More] get-a-quote:256:1

<anonymous> https://www.adventureturf.com/get-a-quote/:256

ReferenceError: jQuery is not defined[Learn More] get-a-quote:584:421

<anonymous> https://www.adventureturf.com/get-a-quote/:584

ReferenceError: jQuery is not defined[Learn More] get-a-quote:584:2

<anonymous> https://www.adventureturf.com/get-a-quote/:584

JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:542
Loading failed for the <script> with source “https://www.adventureturf.com/wp-content/themes/preferential/js/preferential-bootstrap-st.js?ver=2.2.2”. get-a-quote:721:1

Hi Bidur,
I am not logged in at the moment and I don’t want to waste time here, our form is down. All you need to do is look at the page in your browser developer tools and you will see the error. (I have just removed the redirect) I’ve tested with another theme and it is fine. I’ve also deactivated each plugin individually and together and the issue is definitely in the theme.
Please don’t make us wait another 24 hours with the time difference. I’m desperate to get this fixed quickly.
Thank you.