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No worries… it’s just that this one falls into “end-user customization” which is not really covered in theme support. Theme support is generally reserved for questions relating to functions and features of the theme, finding out how to use them, or if you encounter any bugs and issues with the theme, etc.
In situations such as customization, if a person needs to know where something is or what file they need to open and make changes, or need to know where certain code is located, that part is included in support. B)
I wish I could help everyone with custom requests, but I would not have enough time to develop new themes. I used to offer paid customization services, but found it was taking up a lot of time.