Reply To: Customizer not showing up to access

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#22734
Sushil Adhikari
Moderator

Hi there,

We had released the newest version of Preferential, so we request you to update your theme to latest version.

Here in the tutorial we have take flat responsive as an example, you can applied same for your theme.
https://www.styledthemes.com/wordpress-tutorials/410…ling-updating-themes

If you got any problems on this please don’t hesitate to reach back out to us. We will be more than glad to assist you

Note: Please take a backup of your site before proceeding so you will be in position to take action when disaster strikes.
. Normally we use duplicator plugin to make a backup.https://wordpress.org/plugins/duplicator/.

Here is the video tutorials how to use duplicator and save it to your local computer https://www.youtube.com/watch?v=VdvOGV2eIjE

Let us know if you got any problems on this.

Thanks