Thank you for the chat, the solution offered to go in and set up the demo on my site was a nice offer. I just don’t have time to mess around with all of this, it is very frustrating. Installing should NOT be an additional cost, nor should it be a surprise when the user attempts to install the Pro Theme. There are too many other pro themes out there that have the same capabilities as yours, and require no hassle to install.I purchased the theme less than one hour ago please refund my purchase. Thank you.