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#17468
Sushil Adhikari
Moderator

Hi Matt,

It will be better if you consult to your respective hosting provider. They might help you on this. And also you can follow this steps, this may help you.

1> Check wp-config file:

It may occur when there is a mis-match between your wp-config.php. First of all, make sure you (or the WordPress install) has correctly set up the database name, database user name, database password, and database host. See this link: http://codex.wordpress.org/Editing_wp-config.php

2> Make changes on wp-users:

Then you can access phpMyAdmin (most hosting providers offer this in their control panel), Then go to the wp_users table and find the row for your user_login[wp-admin login ] . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to
a:1:{s:13:”administrator”;b:1;}

Thanks