after install of Child theme it says the parenttheme cannot be found
January 31, 2022 at 3:40 pm #71840
Looking forn help with this. Just purchased the Pure and Simple Pro theme to try out. Theme installs OK in wordpress 5.9 and activates OK. I am able to view the site.
Download the child theme and upload using the wordpress uploader and it comes up with the error that the parent theme cannot be found, (yet its is there) ,tells me to install the Parent theme.
I have attached some images to try and explain it better.
any help appreciated to try and sort this problem I have of not being able to use the child theme.
Attachments:You must be logged in to view attached files.January 31, 2022 at 7:25 pm #71844
well after a lot of tying this and trying that I found the answer.
The install instructions say that you can upload the zip file using the built in wordpress uploader. What it doesn’t tell you is that inside the zip folder that you upload there is a folder called “puresimple-main” and if you try and install the child theme it will not find the parent because its looking for puresimple and because the parent folder that was uploaded was called “puresimple-main”.
rename the folder to “puresimple” in the zip folder before upload and all is OK.February 4, 2022 at 10:38 pm #71856nestlerodeParticipant
Thanks for posting this. I have had multiple problems with Pure & Simple Pro 4.6. However *my* issue was attempting to upgrade from a previous Pure & Simple Pro version (4.4.2). I had already been using a child theme for several years with 4.4.2. However when I tried to upgrade the PARENT to v. 4.6.0, I get multiple errors. WordPress goes through the update process, says the theme was updated successfully, but when I activate it, I get a page of error messages. So I go back and activate the child theme, and all seems fine with the website, however on the dashboard themes page, WordPress still says that a new version on Pure & Simple Pro is available (4.6.0), and asks if I want to update. (In other words, the parent was not updated successfully.)
I have emailed Styled Themes support several times with detailed error messages, but have not heard back from them.
The file structure of version 4.6.0 is quite different from 4.4.2. As you noted, there is no “puresimple” folder. There is also no “puresimple-child” folder. After reading your post, I renamed “puresimple-main” to “puresimple”, then tried activating 4.6.0 again. It seemed to activate this time, the website looked like crap, so I went back and activated the child theme, and everything was back to normal. i.e., my customizations were back in place.
I still couldn’t tell for sure *which* parent the child was using – the new 4.6.0 or the old 4.4.2 – however the dashboard was no longer saying that a theme update was available, so I took that as progress. I finally confirmed that the child was indeed using 4.6.0 as the parent by going to the system status page in WooCommerce.
Bottomline: There’s lots of info online about creating and using a child theme, and why it’s a Good Thing(TM). But there’s *nothing* I could find with specific instructions on: Ok, I *am* using a child theme, but now I need to update the parent theme. How exactly do I do that? I believe the process is to simply click on “Update Theme” when WordPress detects that there’s a new version of your theme available. Then you have to activate the new version (parent), and by doing so, you (temporarily) lose all your customizations, so then you go back and activate the child again. With the child activated again, your customizations are back, and the parent is updated.
And the other Bottomline is, there’s a problem with Pure & Simple Pro 4.6.0’s installation / file structure. I would love to hear about other people’s experiences installing or upgrading Pure & Simple Pro 4.6.0. Am I missing something here?February 4, 2022 at 10:43 pm #71857
One thing is for sure. No matter what styledthrmes say on there site , there is absolutely no support from them. If you purchase a theme your on your OWNFebruary 4, 2022 at 10:54 pm #71858nestlerodeParticipant
Yeah, I know it’s a small shop, but they used to be more responsive to queries. I’ve been using (and paying an annual fee) for Pure & Simple Pro for 6+ years now. I’ve just recently installed WooCommerce and started to set up my own shop (instead of relying solely on Etsy to sell my stuff). But now I’m wondering if I should start looking for a new theme before I go any further with that…April 5, 2022 at 5:35 pm #72032Andrea ZetzscheParticipant
The installation files 4.6 in the old folder Copies themes /puresimple
- You must be logged in to reply to this topic.