Android Mobile Issues with Firefox

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #17103
    Greg Rockwell
    Participant

    So I’ve found that the Lavish Theme does not generally do well with Firefox in general. But I have two big issues with the mobile version of Lavish on an Android phone with a Firefox browser.

    1. The menu does not scroll properly. If I swipe up or down the menu will disappear entirely. I have to keep my finger on the menu and scroll with the other one to get it to work.

    2. My blog post summaries on the home page do not fit on the phone screen. There is no problem in a Chrome browser, but blog excerpts on the home page do not adjust to the screen when you use Firefox on your phone.

    *My phone is a Samsung Galasy S5

    #22516
    Binaya D
    Participant

    Hi There,

    Thank you for contacting Styled Themes Support.

    It seems like you are using an outdated version of the theme, so we request you to update the theme to the latest version and let us know if the problem still exists?

    You can view this link for updating process: https://www.styledthemes.com/wordpress-tutorials/410-installing-updating-themes

    Note: Please take a backup of your site before proceeding. Normally we use duplicator plugin to make a backup. https://wordpress.org/plugins/duplicator/

    Here is the video tutorials how to use duplicator and save it to your local computer https://www.youtube.com/watch?v=VdvOGV2eIjE

    Thanks

    #22527
    Greg Rockwell
    Participant

    Binaya,
    I’ve updated to Lavish Pro 2.0.1, but no change in the mobile Android issue with Firefox.

    #22533
    Binaya D
    Participant

    Hi Greg,

    Could you please send us your cPanel/FTP login details via mail, so that it will be easy to both of us to find the solution asap. we hope you understand.
    Email address: [email protected]

    Thanks

    #22539
    Bidur
    Moderator

    Hi Greg,

    the blog post summaries on mobile Firefox has been solved. you can see changes on your site. please once clear cache to see changes or visit site on private window

    Menu on firefox is still need to fix. i think it’s bug on theme. so, we’ll fix it asap and we’ll notify you about updates

    Thanks

    #22540
    Greg Rockwell
    Participant

    Madan,
    I cleared the caches but I still have the blog summary issue on mobile Firefox. It might be that the caches need more time to clear, so I’ll update later today.

    #22541
    Bidur
    Moderator

    Hi Greg,

    Sure you can clear more cache because we have check it here and it works fine here, so please let us know if problem still exits or not? We hope you understand.

    We look forward to your respond.

    Thanks

    #22544
    Greg Rockwell
    Participant

    I’ve attached a video of what it looks like on my phone. This is the issue I’m still having using a Firefox browser on an Android phone.

    #22547
    Bidur
    Moderator

    Hello Greg

    i once again looked your site in my mobile firefox, your blog summaries are displaying nicely. please, once visit your site in private window in firefox and you will notice the changes.

    may be you have use cache plugin, if yes then please clear cache from dashboard

    #22555
    Greg Rockwell
    Participant

    You’re right, it was a caching issue on my phone that was preventing the blog summaries from displaying correctly.

    I’m still having an issue with the menu not scrolling right, does your team have a solution for that?

    #22558
    Bidur
    Moderator

    Hy Greg,

    yeh, its issue in our theme , we are working for updating theme., we’ll release update asap and notify all theme member

    Thank you for you patience 🙂

    #22561
    Bidur
    Moderator

    Hy Greg,

    we have updated our theme. you can check it now

    Thanks

    #22563
    Greg Rockwell
    Participant

    That’s the fix I needed! Thank you!

    #17104
    Sushil Adhikari
    Moderator

    That’s great Greg Rockwell, we are really happy to solve your issue.

    Thanks

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