Cant retrieve images when browsing in Gallery

[Mohamad]

Hello,

images are not displayed when browsing anywhere, see attachment 1.

Also, no theme files are listed when editing theme, see attachment 2.

regards,
Mohamad

Running: WordPress 4.3.1
ImagesnotRetrieved.jpg
NoFilesRetrieved.jpg

Attachments:

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[Binaya D]

Hi Mohamad,

Could you please provide us WP-login details of your site via mail, so that we could provide solution asap.
Please use this email: [email protected] to send WP-login details.

Thanks

[Valerie Mallder]

I was having the same problem last night. My conclusion is that the database is hosed up. The problem started happening to me last night after I was trying to debug the header code. I was using the customizer frequently to switch between header styles, adding and removing a header image, and adding and removing text or an image from the Banner-Wide widget to try and figure out how the header image is really supposed to work. (I found that when I selected header one in the cusotmizer, the css class “header_two” was inserted into the html, and when I selected header two, the css class “header_one” was inserted into to the html.) I was using the customizer so much that eventually the customizer’s “save and publish” button stopped working the way it was supposed to (the button never grayed out as though it had ‘saved’ my settings and everytime I closed the customizer my browser asked me if I wanted to leave the page acting as though I had unsaved changes on the page), and the media library stopped working. I could no longer view images in the media gallery. The spinning “progress” indicator just kept spinning and spinning. There’s definitely a bug somewhere in the system and it will be very hard to find. Like I said, I was working a lot with the header and changing settings frequently, and then things started working wonky. Fortunately for me though, I was only investigating how the theme is supposed to work and not building an actual website. But tonight I am going to delete the tables in the database and reinstall wordpress and the theme and just start over. I can’t say I’m extremely happy with this theme though. I bought it because it seems to have the most features compared to the other themes, and I like some of those features, but I not real happy with how the header is working. I wish it had a completely different header. I also wish StyledThemes.com would provide good documentation like WpHoot.com does. It would have saved me a lot of time figuring out how difficult it is to actually use a header_image and use the Banner Wide widget at the time. So far, it looks like you can only use one or the other but not both. My client wants her business image as a header image at the top of every page with the menu sitting below the image. And due to the complexity of the code it looks like areally tough change to make. But I’m just rambling now. My point is, I see the same problem you are seeing and I feel you pain 🙁

[Mohamad]

Well I had the problem of the “spinning progress indicator keeping on spinning” right from the start after installing the theme.
I will wait before sending the WP-login details as I will give it a try myself.
The only thing I can think of now, is a wrong or not compatible constructed path that directs the browsing tools to a wrong folder or location on the server.

I thought it would be a smart step to upgrade from Lavish free to Lavish pro, but sadly the transition didn’t go well.

[Binaya D]

Hi Valerie,

Could you please send us WP-login details of your site, so that we could provide solution asap.

Thanks

[Diamond]

Did this problem ever reach a solution?

I am having the same issue.

[Binaya D]

Hi Diamond,

No, we haven’t saw the issue also because nobody are providing the WP-login details via mail. So if we got the WP-login details, then we provide solution asap.

Thanks

[Diamond]

I have attempted to send an email about 5 times and I am not sure if it going through. If you don’t get it let me know my other options.

I got this message after attempting to submit the emails:

“403 – We have detected a possible security violation caused by your request. Please go back to the previous page and try again.
You may not be able to visit this page because of:

an out-of-date bookmark/favourite
a search engine that has an out-of-date listing for this site
a mistyped address
you have no access to this page
The requested resource was not found.
An error has occurred while processing your request.
Please try one of the following pages:

Home Page
If difficulties persist, please contact the System Administrator of this site and report the error below..

We have detected a possible security violation caused by your request. Please go back to the previous page and try again.”

[Binaya D]

Hi Diamond,

Please use this email address: [email protected] to send your time and regarding one topic please send only one time mail.
And we didn’t get your mail till now but we have got the mail from @Mohamad and we had already replied to him via mail.

Thanks

[Diamond]

I sent another email to the address you gave me and haven’t got a response back. Did you receive the email?

[Binaya D]

Hi Diamond,

We have found your mail, but you have mention the WP-login.php file, why you have send us php.file ? We have asked WP-login details of your site, so please provide us login details of your site in which you are facing problem.

Thanks

[Diamond]

I misread, I guess. Ok, new email sent.

[Diamond]

I haven’t heard anything back in regards to my site yet. Did you get the newest email I sent? Did it have what you needed in it? Is there anything else I can help with to get my site back up and running?

Thank you for the help thus far.

[Binaya D]

Hi Diamond,

Could you please send us WordPress user details with administrative previleage.

Thanks

[Diamond]

Yes, I changed the role from editor to administrator. I apologize, I wasn’t sure what you needed.

[Author]

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