Cant retrieve images when browsing in Gallery

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  • #22147
    Sushil Adhikari
    Moderator

    Hi there,

    We have found bug in our theme, so we will fix this issue in next update. Please follow this steps to view media gallery in grid mode :

    1. Go to theme directory->wp-content->themes->lavish-pro->lavish-pro->templates->template_functions.php
    2. Overwrite this template_functions.php with attached file provided.

    Note: Please unzip the attached file and uploaded to your site and please backup your site before processing, so you will be in position to take action when disaster strikes.

    Thanks
    template_functions.zip

    Attachments:
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    #22328

    I am having the same problem with flat responsive pro.. do you have a fix for that template?

    #22331
    Sushil Adhikari
    Moderator

    Hi Susan Haldeman,

    Thank you for contacting Styled Themes Support.

    Could you please provide us your login details (FTP and Wp-login details) so it will be easy for both of us to find the solution of the problem.

    Note: Please take a backup of your site before proceeding. Normally we use duplicator plugin to make a backup. https://wordpress.org/plugins/duplicator/.

    Here is the video tutorials how to use duplicator and save it to your local computer https://www.youtube.com/watch?v=VdvOGV2eIjE

    Note: Please mail your wp login details and ftp credentials at [email protected]

    Thanks

    #22332

    thanks for your quick reply – I found the problem. there was a space after the initial <php? in the template_functions.php file.. (I put it there by accident – it wasn't there in the original download.)

    #16748
    Sushil Adhikari
    Moderator

    oh, that’s great Susan Haldeman. if you got any problems on future please let us know, we are happy to help you.

    Thanks

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