Hi,
I’ve just tried to switch a site’s theme from Circumference to Flat Responsive but was told when I went to install the child theme that the Parent was missing (it is not, it is the active theme). I had this problem with Flat Responsive before (then when I asked for help you took my login details and solved it so I don’t know what you did to fix it). I’ve now renewed my subscription and downloaded the latest version of the theme in the hope that it would solve the problem. It hasn’t (please see attached). Please let me know how I can fix this problem.
Thanks,
John
PS Although this time I am trying to use the theme on an existing site, previously the problem occurred on a clean new WP installation
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