CSS Classes widget issue

[Shawn Davis]

I have a sort of complex issue. I have wordpress installed into two areas of my website, one is a members only area (paid membership site) and the other is essentially a demo site that I use for preview as well as RSS feed to work around the log in requirement so my members can get notifications of blog posts. The new theme is working perfectly on both sites, but the CSS class widget only works on the demo site. I contacted the developer who gave me some troubleshooting options which none worked. I sent here the code attached below to see any further steps she would have. She basically said it’s usually a theme or plug in conflict. I removed the theme and all the plugins and nothing seems to work. So I’m not sure what the problem is, and I’m not a tech person…so I’m pretty much in the dark. Any ideas? Could it be related to the membership software? I have support available through the amember, so I get help there if that’s the problem, I just need some pointers. I attached the Code, but I went through it line by line and it looks identical to the working site I have, so not sure that’s the issue. I’m thinking it has to be a conflict somewhere. If this is related to the theme, I basically want to make sure there is nothing I need to do with that and I definitely don’t want to mess something up. :unsure:

[Sushil Adhikari]

I’m not sure what I can do to help you on this one…but first, please confirm the following:

1. you installed two WordPress scripts in two different locations?
2. you installed the css classes plugin on both?
3. I am assuming you followed the setup tutorials correctly for Preference in relation to this plugin and widget styling?

Also, was it not possible for you to have one WordPRess install only where the member only areas are available only to members? Sounds a bit complicated for your setup…was there a reason using aMember? If you disable amember, does the classes work?

[Shawn Davis]

Yes I have wordpress in two different locations…. I did this only offer rss feed to members. The membership software blocked the rss feed from working with newsletter delivery. So I created the demo site with links to the protected site so that members would get the rss updates. I’m just a psychotherapist…so just learning this stuff as I go with my husbands help. This was the only way we could figure out. I use amember to protect my content: videos, articles etc and to create tiered membership levels with newsletter integration for my mental health self help program I recently started up.

Yes the CSS plugin is on both sites, but only works on the demo site. The amember protected site is the one that is not working, so my question is if I should contact amember to see if they need to fix some code related to their software. Since I took your theme off and replaced it with a new theme…and still nothing worked…I’m assuming your theme is not the problem. Does that sound correct?

Yes I followed the tutorial and set up as you instructed. The programmer of the widget was who mentioned that it might the be theme…that’s why I decided to ask to see if there could be any problem there. But like I said…since I took off all the plugins and changed out to a basic theme and it still didn’t work I’m thinking it’s the amember stuff…so I just wanted to double check with you to make sure I’m on the right track. Computer code is all greek to me! Thank you for trying to help.

[Sushil Adhikari]

I didn’t know amember would block rss feeds…odd that it would do that. Have you looked at Pippin’s Plugins for their restrict content membership plugin?

However, with regards to your issue at hand, I’m thinking that perhaps the amember is causing a conflict, which is what you are probably correct on that as a possibility. If you disable that plugin, does the CSS classes work? That might confirm it.

Still sounds like it probably is amember. If it is, check out Pippin’s plugin Restrict Content Pro, but send them a brief detail of what you are currently experiencing and wondering if this would happen with their plugin. It is a paid plugin, so you will want to make sure before paying them. They have very good ratings and reviews. But first see if disabling your amember is the culprit.

[Shawn Davis]

ok, thanks for confirming that. I’ll check with amember on the rss feed, I could have a misunderstanding about that. It’s worth clarifying for sure. By the way, I love your themes and the videos have been a great way to understand things I have been clueless about using with wordpress. You have a great product.

[Sushil Adhikari]

Thanks Shawn….hopefully everything works out for you and definitely thank you for your comment about my themes. More are coming 🙂

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