Customize Feature

[Adriana Colotti Comel]

I am working with a Child theme of Pure and Simple Pro … I keep my site pretty updated and now that I wanted to customize all the options for doing this do not show

Here is the link:
http://www.puentesdeluz.com.mx/wp-admin/customize.php?return=%2Fwp-admin%2F

I recently changed my admin login on the site can this have something to do?

Thank You!

[Binaya D]

Hi There,

Thank you for contacting Styled Themes Support.

It seems like you are using an outdated version of the theme, so we request you to update the theme to the latest version and let us know if the problem still exists?

You can view this link for updating process: https://www.styledthemes.com/wordpress-tutorials/410-installing-updating-themes

Note: Please take a backup of your site before proceeding. Normally we use duplicator plugin to make a backup. https://wordpress.org/plugins/duplicator/

Here is the video tutorials how to use duplicator and save it to your local computer https://www.youtube.com/watch?v=VdvOGV2eIjE

Thanks

[Adriana Colotti Comel]

Thank You! will do 🙂

[Binaya D]

Hi There,

You are welcome, sure. We look forward to your respond, if problem still exist or not?

Thanks

[Author]

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