Delete Everything And Start Over & Banner Help

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This topic contains 6 replies, has 3 voices, and was last updated by  Styled Themes 1 year, 4 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #57295

    Karen Doniere
    Participant

    Hello, I recently purchased the Flat Responsive Pro theme after trying to get the free theme to work. Now I need your help to do two things:

    1). delete everything and start over. I’ve read instructions with the free theme, but I tried it and I couldn’t figure it out on my own.
    2). get the banner to show on every page. It’s not showing on my home page at all although I’ve published it.
    I appreciate your help. Thank you.

    Sincerely,
    Karen

    http://forgivenessstrategy.com/

    #57320

    Bidur
    Moderator

    Hello Karen,

    Thanks for contacting us!

    Please follow the tutorial here and try to setup your site stepwise;
    https://www.styledthemes.com/documentation/free-themes/flat-responsive/

    Let us know if you’re stuck anywhere.

    Best Regards,
    Bidur

    #57328

    Karen Doniere
    Participant

    Hi Bidur,

    Unfortunately I’ve tried this tutorial without any success which is why I reached out to you for further help. May I have a full refund. I’d rather spend my money elsewhere because I’ve wasted several days as I have tight deadlines to meet. Thank you so much and take good care.

    Sincerely,
    Karen

    #57334

    Bidur
    Moderator

    Hello Karen,

    Since our support is offered Monday through Friday, 10am to 4pm (UTC+2/GMT+1), we reached your query yesterday. We’d already enquired about your problem. If you can tell us where you’re stuck we can still guide you. However if you want a refund we’ll provide it that’s up to you.

    Let us know.

    Thanks!

    #57335

    Karen Doniere
    Participant
    This reply has been marked as private.
    #57752

    Karen Doniere
    Participant
    This reply has been marked as private.
    #57785

    Styled Themes
    Keymaster
    This reply has been marked as private.
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