Thank you for the chat, the solution offered to go in and set up the demo on my site was a nice offer. I just don’t have time to mess around with all of this, it is very frustrating. Installing should NOT be an additional cost, nor should it be a surprise when the user attempts to install the Pro Theme. There are too many other pro themes out there that have the same capabilities as yours, and require no hassle to install.I purchased the theme less than one hour ago please refund my purchase. Thank you.
While signing up the theme you can see clearly the installation service in the right sidebar, so as per the refund please follow the refund policy also and here is the link. And as per the installation cost we have told you that we will provide you as free, so you can send us WP-login details via mail, so that we could provide solution asap. We hope you understand.
I have already moved on to another theme! I don’t have the time, nor the interest, in letting a group of complete strangers into my client accounts simply to accomplish something that should have been easily accomplished already. Installing a Professional Theme should -not- be a burden or a hassle to the user who has paid you money to purchase your product. Refund my purchase today please, thank you.