Installation Problems

This topic has 6 replies, 4 voices, and was last updated 5 years, 11 months ago by Sushil Adhikari.

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September 7, 2016 at 5:14 pm #37732

Ron King
Participant

When installing the main theme, 4.1.1, it works fine. When I try to install the child theme, after I hit activate, everything goes blank, and I have to disable the child theme in order to get it to work again. What do you think is going on? As I’ve said before, the Stylist Pro theme does the same with the main theme.

September 7, 2016 at 5:29 pm #37735

Ron King
Participant

An update – I installed Pure and Simple 4.3.0, which I’ve used before, and it works fine. I really wanted to try one of the newer themes but I guess it’s not to be.

September 8, 2016 at 6:07 am #37750

Binaya D
Participant

Hi Ron,

It seems that there is some error in your site not with the our themes but soon we will find your actual issue.

Thanks

September 8, 2016 at 2:37 pm #37760

Ron King
Participant

This reply has been marked as private.

September 9, 2016 at 5:39 am #37793

Binaya D
Participant

Hi Ron,

We have replied you via another support forum, so could you please check once.

Thanks

December 11, 2016 at 6:47 pm #40595

blake more
Participant

never mind!

December 13, 2016 at 11:45 am #40649

Sushil Adhikari
Moderator

Dear blake more,

We have reviewed your site[ http://9e2.563.myftpupload.com/ ] and found no error. Please let us know if you need any assistance.

Thanks
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