Lavish Pro mobile menu problem

[Rosemary Lafferty]

Hi,
I am using Lavish pro and the problem is on the mobile menu on smart phones. When trying to scroll to menu items towards end of the menu, the menu disappears, and bounces out of the menu.

Please see here : http://www.dollard-packaging.ie/wp/dollard/4/files/products-2/
The issue is also happening on the Lavish basic template: http://www.dollard-packaging.ie/wp/website/packaging/

Please can someone help!

[Binaya D]

Hi Event Espresso,

Could you please provide us wp-login details via mail, so we could provide solution asap.

Thanks

[Rosemary Lafferty]

Can you let me know the email address to send it to?

[Binaya D]

Hi Rosemary,

Please use this email: [email protected] to send the wp-login details.

Thanks

[Rosemary Lafferty]

Ok thanks, I just emailed the support forum….

[Binaya D]

Hi Rosemary Lafferty,

We have already replied you via email with solution, so please check once.

Thanks

[Rosemary Lafferty]

Hi,
I notice it is working on the pro page, but not on the basic: http://www.dollard-packaging.ie/wp/website/packaging/
Can you have a look?
Thanks

[Binaya D]

Hi Rosemary,

We found a bug in our pro theme, so we have put the css to fix this issue. And do you want to use pro theme or free theme? If you want to use free theme then please remove the css from custom css. Or you can follow the following steps to remove it:
Go to Dashboard=> Appearance=> Custom css=> And remove the css from it=> Then update it.

Thanks

[Rosemary Lafferty]

OK. I am using both free and pro theme… remove the CSS.. ? where that is in the free theme?
Is it in Dashboard – Appearance – Editor ?

[Binaya D]

Hi Rosemary,

Please follow the following steps to fix your issue:
Go to Dashboard=> Appearance=> Custom Css=> Then please remove the css which is shown below:

@media screen and (max-width: 1030px){
 ul.mobilemenu {
    max-height: 400px!important;
  }
}
@media screen and (max-width: 480px){
 ul.mobilemenu {
    max-height: 250px!important;
  }
}

And Update it.

Thanks

[Rosemary Lafferty]

There is no “Custom Css” option in the free option…

[Binaya D]

Hi Rosemary,

It seems that you are not familiar with it, so we have attached screen shots to show you that where is custom css locates. Regarding the screen shots we have sent via email so please once.

Thanks

[Rosemary Lafferty]

Hi I am using to free version for the home page and this has no custom CSS option. See attached.

Also on the Pro and Free version there is a problem with the mobile menu logo when viewed horizontal:
the logo stays at the top even when you scroll down and it stays at a large size so very little of the actual page is visible.
nocss.jpg

Attachments:

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[Binaya D]

Hi Rosemary,

We access your site and it works fine here, as well as we have attached the screen shots to show you that there is also Custom CSS option free theme also. So please check once and confirm it.

Thanks
http://www.dolloard-packaging.ie.jpg

Attachments:

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[Rosemary Lafferty]

There is no custom css in the free option. I am using the free version for the home page and this free version has the mobile menu problem. The rest of the site has the pro version and the mobile menu problem is fixed. Is there a free Lavish version update coming soon?

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