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My store is not properly displaying the related products

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  • #42514
    Leivison Pignati
    Participant

    Hi,

    My store is not properly displaying the related products of a specific product.

    The address product is related to two other products. In the shopping cart is normal.

    https://selectionofstyles.com.br/produto/camiseta-a-vida-comeca-aos-40/

    OBS: Version 1.1.7 is not available for download in my account.

    Thanks

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    #42550
    Sushil Adhikari
    Moderator

    Hi there,

    Wocommerce fetch related products via category and tag. The one you are referring is for cross sells and upsells.Please have a reference to this tutorial.

    Let us know how it goes after following this article.

    Thanks

    #42559
    Leivison Pignati
    Participant

    It seems like a problem in the theme, because in another theme the upsells appears.

    Cross-sells is normal.

    OBS: Version 1.1.7 is not available for download in my account.

    #42561
    Sushil Adhikari
    Moderator

    Hi Levision,

    Thanks for letting us know, we are really sorry for the inconvenience caused. We just encounters the lack of that featured on our themes. We will fix this on next update. You can also recommend any design pattern you wish to have for upsells on product pages. If we found that relevant we will implement same on theme as well.

    Regarding to account issue, we will come with solution later.

    Thanks

    #42571
    Sushil Adhikari
    Moderator

    Hi Levision,

    Could you please check on your account, now you will be able to download the latest Styled Store version 1.1.7

    Let us know if still you are getting any issue on this.

    Thanks

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