My store is not properly displaying the related products

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This topic contains 4 replies, has 2 voices, and was last updated by  Sushil Adhikari 2 years, 7 months ago.

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  • #42514

    Leivison Pignati
    Participant

    Hi,

    My store is not properly displaying the related products of a specific product.

    The address product is related to two other products. In the shopping cart is normal.

    https://selectionofstyles.com.br/produto/camiseta-a-vida-comeca-aos-40/

    OBS: Version 1.1.7 is not available for download in my account.

    Thanks

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    #42550

    Sushil Adhikari
    Moderator

    Hi there,

    Wocommerce fetch related products via category and tag. The one you are referring is for cross sells and upsells.Please have a reference to this tutorial.

    Let us know how it goes after following this article.

    Thanks

    #42559

    Leivison Pignati
    Participant

    It seems like a problem in the theme, because in another theme the upsells appears.

    Cross-sells is normal.

    OBS: Version 1.1.7 is not available for download in my account.

    #42561

    Sushil Adhikari
    Moderator

    Hi Levision,

    Thanks for letting us know, we are really sorry for the inconvenience caused. We just encounters the lack of that featured on our themes. We will fix this on next update. You can also recommend any design pattern you wish to have for upsells on product pages. If we found that relevant we will implement same on theme as well.

    Regarding to account issue, we will come with solution later.

    Thanks

    #42571

    Sushil Adhikari
    Moderator

    Hi Levision,

    Could you please check on your account, now you will be able to download the latest Styled Store version 1.1.7

    Let us know if still you are getting any issue on this.

    Thanks

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