Viewing 13 posts - 1 through 13 (of 13 total)
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  • #42847
    Ron King
    Participant

    I can’t seem to change page colors. Also, when I set a static page, a big box is in the middle of the page with the main body of the page under it. I hope you can help. I’ve used this theme on other pages with no issues.

    #42856
    Sushil Adhikari
    Moderator

    Hi Ron,

    Could you please send us the site Url with possible screenshot so we can provide you the appropriate solution,

    We look forward for your response.

    Thanks

    #42858
    Ron King
    Participant

    I don’t think you need a screenshot. I want all the pages to be white, and have set them that was in the customizer, but they didn’t change color. Same with the font color. It works in the top menu area, but not in the body of the page.
    As to the area in the body of the Home page, you can easily see that in two ways. One is to scroll down the Home page where I put some text. Click on the about page to see what I want it to look like. Nothing between the body of the page and the top. I don’t want to scroll down the page, I want it to be visible.
    Thanks for getting back to me. 🙂

    #42860
    Ron King
    Participant

    An easier solution occurred to me. What’s the best way to remove a theme and install a new one? That way I could install an older version of this theme that I know works because I’ve used it before, or use another one of your themes. I really to get this site finished by Monday so don’t have a lot of time for us to go back and forth trying to fix this one.

    Thanks for your help and advice.

    #42868
    Ron King
    Participant

    You can disregard my questions. I was hoping to hear back from you before the weekend and can’t wait until Monday. I would have liked to at least information about changing themes, but I’ll figure it out. An older version of this theme will work.

    #42895
    Sushil Adhikari
    Moderator

    Hi Ron,

    If you want to make you homepage to display on all content without scrolling then you need to manage this by adjusting padding margin., min height, font size and may be other css property. Moreover degrading theme version won’t give you the solution on this, And we highly discourage this move of using older version.

    We had gone through you site and found that you are using encounters themes and we hope you got the customizer options to chagne the content color.

    Let us know if we had missed any question of yours.

    Thanks

    #42897
    Ron King
    Participant

    You are right, of course, I am using Encounters. My question had to do with Flat Responsive, which didn’t work. I wrote to you last Thursday and hoped to get a reply on Friday because I needed to work on it over the weekend and have it close to ready by Monday. When I didn’t hear from you I then loaded Encounters, which works, and that is what you saw when you looked today. I do appreciate that you got back to me, but it was too late and I solved the problem another way. Older versions of Flat Responsive worked really great, but the new one doesn’t.

    Thanks again, Ron

    #42943
    Sushil Adhikari
    Moderator

    Sorry for the inconvenience caused, due to some problems on our support members we are unable to catch up all the support on Friday. Mostly we provide support within 24 hour. Many thanks for being with us.

    And regarding to flat responsive we don’t made any major changes that effect on existing functionality of theme, we update theme fixing bug, making it compatible with latest WordPress version, adding featured and making changes to newest standard. So if you got free time someday please provides us a list of thing you see unreliable. We will look on to it and make the changes accordingly.

    Thanks

    #42951
    Ron King
    Participant

    Sushil, I know that you usually respond withing 24 hours, that’s why I was surprised that you didn’t get back to me. I totally accept your explanation about having problems with your support members. Thanks for letting me know about that

    Regarding the problems with Flat Responsive, the overwhelming issue was that, for some reason, I couldn’t change any colors with the body, or text in the body. It was baffling to me. I’ve used that Theme a couple of other times and it worked fine. I even went into one of them and tried changing colors just to make sure I wasn’t being dumb and overlooking something, but it worked fine. So who knows? There was another problem that would happen to a page when I set it as a static page, but I don’t really know how to describe it without sending you a screen shot, and I didn’t take an image of it at the time because, at the moment, it was more important to address the colors first. I sorry I didn’t do it for you.

    Other than that, I figured out how to make Encounters do what I wanted and am happy again!

    Thanks for getting back to me, Ron

    #42974
    Sushil Adhikari
    Moderator

    Many thanks for providing clear information, we had tested on our end and found that body option is not working. We will fix that on next update. The reason after adding custom css for background not working is due to content area background. To change body background you need disable the content are background. Here is an example:

    #fr-content-area {
    background-color: inherit;
    }

    We really appreciate your patience and cooperation.

    Thanks

    #44424
    Ron King
    Participant

    Hi again,

    As you can see, a few weeks ago I contacted you about being able to change colors in the page body and background. At that time, since I was just starting to work on a site, I fixed the problem by using a different one of your themes. I just went through sites I’ve done in recent months and discovered another instance where I had used the Flat Responsive theme with the same color issues. Now I want to fix that site.

    Is there now a way where I can change the color in the body and background? I tried to see if there was a newer version of the theme but can no longer figure out where to find the theme downloads. Can you help me with this please?

    Thanks, Ron

    #44480
    Ron King
    Participant

    Do I need to start a new thread to get an answer? Where again are the themes downloaded? I know you said you were going to fix the problem with a newer version of the theme, but I can’t find it.

    #44563
    Styled Themes
    Keymaster

    Hi Ron,

    Thanks for the email reminder regarding this issue.
    Could I please have the specific page URL where you seeing the background and page color problems?
    We will get a fix for yo asap.

    thanks
    regards
    Imre

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