Pure & Simple Theme Customizer quit working

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This topic contains 5 replies, has 3 voices, and was last updated by  Styled Themes 2 years, 4 months ago.

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  • Author
    Posts
  • #43250

    Tabatha Turner
    Participant

    I have the theme Pure & Simple and my customizer in WordPress has quit working. I deactivated all the plugins one by one to see if there were issues and I did not find any.
    I have also uninstalled the theme and reinstalled it and still I get the same thing. I have also checked with my hosting site and they say I have plenty of memory.

    Can you please help?

    My Website URL is: http://hundredfoldharvest.com

    #43308

    Sushil Adhikari
    Moderator

    HI Turner,

    We had visited your website and found that you are using obsolete version of pure simple ie 1.3.0. We request you to update to latest version 4.3.0.

    Note: Please take a backup of your site before making theme update, so you can take a immediate action if disaster strikes. Moreover this will overwrite your all custom change made on theme core file.

    Let us know if still you still got an issue after the theme.

    Thanks

    #43319

    Tabatha Turner
    Participant

    Is this an additional charge? Im not seeing where I can update.

    #43322

    Tabatha Turner
    Participant

    It states the following:
    The package could not be installed. The theme is missing the style.css stylesheet. Please help!

    #43348

    Sushil Adhikari
    Moderator

    Hi Tabatha,

    Please go through this tutorial, this will help you to install puresimple theme properly.
    https://www.youtube.com/watch?v=6v1eCcoZNPY

    Let us know how it goes for you.

    Thanks

    #44696

    Styled Themes
    Keymaster

    Hi Tabatha,

    We have improved the way themes can be installed.
    If you login to your account and download the latest version files that should give you a straightforward way of installing the theme.

    let me know if you need any help.

    regards
    Imre

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