Refund then upgrade?

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  • #14988
    Smilingruby
    Member

    Hello,
    Great themes! I purchased the Encounters theme about 1 1/2 weeks ago and now realize that a 6 mo membership is best for my needs. Can I be refunded for the theme and then do the membership? Waiting on signing up until I have the facts. 🙂

    #19630
    Sushil Adhikari
    Moderator

    Actually, I will save you some money…I didn’t know you already had a theme, but because you do, you can upgrade your Support Membership to a Theme Membership. Go to the Support page, then at the bottom click on Your Memberships, then click on the membership name (it’s linked) and then upgrade to one of the 2 theme membership options. Easier to do it as an upgrade.

    #19631
    Smilingruby
    Member

    Wow, thank you so much! I really appreciate the easier transition. 🙂

    #19632
    Smilingruby
    Member

    It’s been one of those days… I apologize for the inconvenience of my false starts for the upgrade process. I’m going to do it the way you told me now.
    Have a great day! 🙂

    #14989
    Sushil Adhikari
    Moderator

    No worries… I have those kinds of days myself.

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