Reinstall theme without WordPress interface

Home Forums WordPress Themes – Premium Pure & Simple Reinstall theme without WordPress interface

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #16561
    Amber Hancock
    Participant

    Hello,
    Something went wrong when I was trying to set up my child theme.
    I have lost my web site – when you go there, it is a white screen. There is no ability to log in wordpress.
    I have been told by support to reinstall the theme.
    Of course all the support documentation tell me to do this via the WordPress Dashboard – which isn’t an option.

    If I copy and replace the folders via FTP – will this solve my problem?
    Or do I need to follow other steps?

    Thanks,
    Amber

    #16562
    Shekhar Bhandari
    Participant

    Hi Amber,

    We need to look at the problem and figure out what is happening there to provide correct solution, so could you please sent the wp-login details to our email address.

    Thanks

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.