Store Thumbs are coming in strange

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This topic contains 9 replies, has 3 voices, and was last updated by  Sushil Adhikari 2 years, 11 months ago.

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  • #39683

    Thom Collins
    Participant

    Cannot understand why using the same image size that one comes in correctly and the other doesn’t. If I swap the image out with the book, it comes in fine, swap it back out with the other and it cuts it in half.

    Any ideas as to why? What is the size I should be using for this? I can’t find anything that tells me a suggested size.

    Thanks in advance

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    #39685

    Thom Collins
    Participant

    also this: The short description is messed up. If I switch back to the regular non-pro version, it’s fine. And personally, I wouldn’t mind getting rid of the pagination.

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    #39718

    Binaya D
    Participant

    Hi Thom,

    Could you please mention your site URL also, so that it will be easy to both of us to find the solution asap. We hope you understand.

    We look forward to your respond.

    Thanks

    #39720

    Thom Collins
    Participant

    Thank you Binaya!
    So, I understand that my issue is that it is currently not for sale at the moment so the buttons for adding to cart are not there. For some reason when they are missing the Short Description goes a bit strange. If I put is as “Out of Stock” It’s fixed again. If that’s the way it has to be I am fine with that. Just hoped I could have nothing since it’s really not for sale and it’s not out of stock, really.

    Also, the chevron background I cannot seem to change from the
    Appearance >> Customize tab, is this not possible?

    I LOVE this theme! I want to use it! It’s just not easy to understand.

    Lastly, is there a better way to understand the Sliders? I’m not sure how to use them either.

    Thank you for your time.

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    #39745

    Sushil Adhikari
    Moderator

    Hi Thom Collins,

    Thank you for contacting Styled Themes Support team.

    We tried by ourself removing the short description but We didn’t find any issue out there. So it will be better if you provide us your site URL.

    And to change chevron background there is no any customizer setting, you can take the following example to change both previours and next buttom.

    .stwo-post-navigation .nav-previous {
        background: #fff;
    }
    
    .stwo-post-navigation .nav-next {
        background: #fff;
    }

    If you want to change the color of icon please take this below example:

    i.fa.fa-chevron-circle-left,
    i.fa.fa-chevron-circle-right {
        font-size: 3.2rem;
        color: #c9c9c9;
    }

    There is on documentation for using slider we will soon provide the documentation for thiS. You can create any number of slider from slider post type and paste the shortcode available at right of slider listing any where like pages or text widgets.

    We hope this clarifies your issue if not please let is know.

    Thanks

    #39755

    Thom Collins
    Participant

    Hi Sushil
    The problem is not taking out the short description but having a product that is not yet for sale. No add to cart button. The Short Description then goes a bit odd. See attached screenshot.

    Also, the code you sent for the nav-previous, I assume goes in the css editor – has no affect on the background.

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    #39758

    Thom Collins
    Participant

    Actually, that code worked with this:

    .woocommerce .stwo-post-navigation .nav-previous {
    background: #f4f4f4;
    }

    .woocommerce .stwo-post-navigation .nav-next {
    background: #f4f4f4;
    }

    So, now all that’s left is the Short Description when the add to cart button is missing

    #39785

    Sushil Adhikari
    Moderator

    Hi there,

    Here on this product we had remove add to cart buttom and it’s working fine here:
    http://prnt.sc/d4zhe3

    We again request you to provide your site URL so we can know what actually causing the problems

    Thanks

    #39788

    Thom Collins
    Participant

    I have supplied the URL. On my November 8, 2016 at 9:06 am post. And on this post again… just in case.

    Thanks
    Thom

    #39828

    Sushil Adhikari
    Moderator

    Hi Thom Collins,

    For now please add this css on your child theme style.css or take help of custom css plugin to add this css. Later on we will fixed this css on next update. This method cause slight space on right of navigation.

    @media (min-width: 768px) {
    	.single-product .stwo-post-navigation.clearfix {
    	    float: none;
    	}
    }

    Let us know if it works for you.

    Thanks

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