Hi,
Not sure what I am doing wrong, I go to my FTP Manager on Bluehost CPanel, then go to the path as you have instructed and then choose to load a file (encounters.zip) then tick overwrite old files.. it only takes a few seconds and then it says, complete. But, when i go back to my website and check the theme it still shows the old theme.
The zip file is in there but all other files remain as last modified in June 2013
Getting frustrated with this and the other way you explained to do it was not clear.
What else?
Julie