When you go to Appearance >> Themes >> click on the “Details” when you mouseover the theme’s screenshot. The other way is to go to Appearance >> Edit >> then open the style.css and look at the very top of the file.
IF your parent theme version has not changed, then something did not go right with your upload of the new version. You want to make sure that the “encounters” theme folder (with the theme files in it) writes over the existing “encounters” theme folder. The other option is to go into the encounters theme folder so you see the files there, and grab all of them and upload them to your existing encounters theme folder using your FTP….as in visually seeing the files locally as well as your remote location when uploading. Your parent theme should be reading as version 1.7.7
Not sure what I am doing wrong, I go to my FTP Manager on Bluehost CPanel, then go to the path as you have instructed and then choose to load a file (encounters.zip) then tick overwrite old files.. it only takes a few seconds and then it says, complete. But, when i go back to my website and check the theme it still shows the old theme.
The zip file is in there but all other files remain as last modified in June 2013
Getting frustrated with this and the other way you explained to do it was not clear.
You’re not uploading the zip file are you? You need to unzip the file, first and then upload the theme files. This is where you need an actual FTP program, not the one that web hosts offer because they usually limit file uploads to one file at a time.