Home Forums WordPress Themes – Premium Flat Responsive WooCommerce Shop page is empty

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #53550


    After updating template 4.2.7 my product page is empty.
    I deleted it, empty trash, create a new one but it is still showing no products.

    How can I get help to get my shop work again ?



    Hello Pierre-Ed,

    Could you show us how you’ve set your woocommerce pages? Also share us your site url so we can track the issue.



    Thank you for answering my post

    Shop page was working well. But now no item is shown : http://swissphytomedics.ch/shop/

    My system report :
    ### WordPress Environment ###

    Home URL: http://swissphytomedics.ch
    Site URL: http://swissphytomedics.ch
    WC Version: 3.2.6
    Log Directory Writable: ✔
    WP Version: 4.9.1
    WP Multisite: –
    WP Memory Limit: 128 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.1.0
    PHP Post Max Size: 300 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.26.0

    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.52 – We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 300 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.2.6
    WC Database Prefix: wp_29963_
    MaxMind GeoIP Database: ✔
    Total Database Size: 6.45MB
    Database Data Size: 5.09MB
    Database Index Size: 1.36MB
    wp_29963_woocommerce_sessions: Data: 0.05MB + Index: 0.00MB
    wp_29963_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB
    wp_29963_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.03MB
    wp_29963_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_29963_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_29963_commentmeta: Data: 0.00MB + Index: 0.01MB
    wp_29963_comments: Data: 0.04MB + Index: 0.03MB
    wp_29963_cpd_counter: Data: 3.09MB + Index: 0.78MB
    wp_29963_dynamic_widgets: Data: 0.00MB + Index: 0.00MB
    wp_29963_links: Data: 0.00MB + Index: 0.00MB
    wp_29963_options: Data: 0.87MB + Index: 0.09MB
    wp_29963_postmeta: Data: 0.31MB + Index: 0.21MB
    wp_29963_posts: Data: 0.40MB + Index: 0.05MB
    wp_29963_termmeta: Data: 0.00MB + Index: 0.01MB
    wp_29963_terms: Data: 0.00MB + Index: 0.01MB
    wp_29963_term_relationships: Data: 0.00MB + Index: 0.00MB
    wp_29963_term_taxonomy: Data: 0.00MB + Index: 0.00MB
    wp_29963_usermeta: Data: 0.14MB + Index: 0.09MB
    wp_29963_users: Data: 0.01MB + Index: 0.02MB
    wp_29963_vod_folder: Data: 0.00MB + Index: 0.00MB
    wp_29963_vod_player: Data: 0.00MB + Index: 0.00MB
    wp_29963_vod_playlist: Data: 0.00MB + Index: 0.00MB
    wp_29963_vod_upload: Data: 0.00MB + Index: 0.00MB
    wp_29963_vod_video: Data: 0.00MB + Index: 0.00MB
    wp_29963_wpgmza: Data: 0.02MB + Index: 0.00MB
    wp_29963_wpgmza_categories: Data: 0.02MB + Index: 0.00MB
    wp_29963_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB
    wp_29963_wpgmza_maps: Data: 0.02MB + Index: 0.00MB
    wp_29963_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB
    wp_29963_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB

    ### Post Type Counts ###

    attachment: 20
    custom_css: 2
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
    nav_menu_item: 8
    page: 9
    post: 1
    product: 5
    quantity-rule: 1
    revision: 198
    rp_shop_giftcard: 1
    safecss: 1
    shop_coupon: 3
    shop_order: 87
    shop_order_refund: 5
    testonials: 14
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔

    ### Active Plugins (15) ###

    Contact Form 7: by Takayuki Miyoshi – 4.9.2
    Count Per Day: by Tom Braider – 3.5.7
    Disable Comments: by Samir Shah – 1.7.1
    Font Awesome Shortcodes: by M. W. Delaney – 4.2
    Hide Title: by Brandon Kraft & Randall Runnels – 1.0.4
    Jetpack by WordPress.com: by Automattic – 5.7
    Page Builder: Live Composer – drag and drop website builder (visual front end site editor): by Live Composer Team – 1.3.9
    Remove Widget Titles: by Stephen Cronin – 1.0
    SI Captcha Anti-Spam: by fastsecure – 3.0.3 – Not tested with the active version of WooCommerce
    VOD Infomaniak: by Infomaniak Staff – 1.3.11
    Widget CSS Classes: by C.M. Kendrick –
    WooCommerce: by Automattic – 3.2.6
    WordPress HTTPS: by Mike Ems – 3.4.0
    WP Google Maps: by WP Google Maps – 6.4.07
    WP Super Cache: by Automattic – 1.5.9

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Shop base: #23 – /shop/
    Cart: #461 – /cart/
    Checkout: #462 – /checkout/
    My account: #463 – /my-account/
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Flat Responsive Pro
    Version: 4.2.7
    Author URL: https://www.styledthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: flat-responsive-pro/woocommerce/cart/cart-shipping.php



    Could you show us how you’ve added products in your shop page at your backend through screenshots?


Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.