WP Design > Customize defect after update

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #16005
    Daniel Bös
    Member

    Hey there.
    After the latest update from 1.05 to 1.10 “Design > customize” is not avaiable…

    Response:
    “Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.”

    #21156
    Shekhar Bhandari
    Participant

    Hi Daniel,

    Could you please share your link with login details at [email protected] so we could check and find out the solution for you.

    Thanks

    #21197
    Daniel Bös
    Member

    Hi Shekhar,
    any news for me? My client starts getting nervous 🙂

    #21198
    Shekhar Bhandari
    Participant

    Hi Daniel,

    Could you please share your link with login details at [email protected] so we could check and find out the solution for you.

    Thanks

    #21199
    Daniel Bös
    Member

    I thought I had done this… Whatever…done again. You should have an email.

    #21200
    Shekhar Bhandari
    Participant

    Hi Daniel Bos,

    Could you sent us the error log also or if you are unfamiliar about the error log send us the ftp/cpanel details so we could find out the solution for you.

    Thanks.

    #21203
    Daniel Bös
    Member

    Done. Thank you for your great support!

    #21207
    Daniel Bös
    Member

    I solved the problem by myself. The plugin “Page Builder by SiteOrigin” caused the “500 Internal Error”.
    After deactivating the plugin everything works fine!

    #16006
    Shekhar Bhandari
    Participant

    Hi Daniel,

    Well that’s cool 🙂 Cheers.

    Thanks.

Viewing 9 posts - 1 through 9 (of 9 total)
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