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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #15628
    Ron King
    Participant

    Something is not working on your site…….

    After being logged in, I go to:
    Support > PREMIUM THEME SETUP, Documentation > and it kicks me back to the login page. I really need to get in there. 🙁

    Ron

    #20653
    Sushil Adhikari
    Moderator

    Hi Ron…for what theme documentation were you trying to access? Also, what is it you click on that sends you back to the login page?

    #20654
    Ron King
    Participant

    Celeste documentation. As to what I click on, I don’t know how else to explain it.

    #20655
    Ron King
    Participant

    It’s okay, now it’s working. It’s just one of those great mysteries of life. 🙂

    #20656
    Sushil Adhikari
    Moderator

    No worries….although I was thinking I would have to stay up late tonight finding out what went wrong :unsure:

    #20657
    Ron King
    Participant

    You can’t do that. It would interfere with your three hour coffee prep time in the morning. 😛

    #20831
    Keir Watson
    Participant

    I’m having exactly the same problem.

    I’d been logged in continuously for two or three days, working through the tutorials as I work on my site. I’d also put in a couple of support questions and received answers (thanks for that).

    Suddenly I’d been logged out. When I clicked on ‘login’ I was taken to the home page instead.

    Having left it for a couple of hours I have been able to log in again, but still can’t access the premium theme setup: When I click on the button I get to a page saying that I need membership. But I already have that (for the circumference theme).

    Any ideas? I’m still locked out??

    #20832
    Keir Watson
    Participant

    Well, a couple of hours later, and I can get in again to the tutorial documents!

    What’s up with that?

    #15629
    Anonymous
    Inactive

    Dear Keir,

    Just got back to work and it seems that site is fine now. That might have been some temporary cache problem with the site . Let us know if you’re still facing this issue. We’ve checked the site and didn’t find the issue.

    Thank you !

Viewing 9 posts - 1 through 9 (of 9 total)
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