[Styled ThemesKeymaster]

Hello Vicki,
The page is loading for me quite fast, hardly notice any kind of flicker.
You can try to do some optimization on the site, first try to move the custom css from the customizer to your child theme css file in /wp-content/themes/puresimple-child/style.css
See if that helps.

You can also try to force the logo height to be fixed so the header have a preset height and it won’t be “moving the rest of the page down” until your logo image loads fully loads, try this CSS

@media (min-width:1024px){
.logo img {
    height: 134px;
}
}

• This reply was modified 3 weeks, 4 days ago by  Styled Themes.

[Styled ThemesKeymaster]

Hello Elizabeth,

Thanks for your feedback. Please see responses for each points:

1. The theme utilizes an older version of Widgetkit which we bundle. It’s not compatible with the new versions and the reason for this is that we did not like the direction Widgetkit development has taken.
For now we don’t have plans to replace the old version but if you see any issues with it please raise the specific bug and we will address it.

2. Could you point out which page had this issue please? We are not aware of a scrolling issue but if it occured we would like to look into it.

3. Regarding WooCommerce template version notices: WooCommerce updates often, sometimes multiple times a month. If there are no significant functional changes to templates we tweaked with the theme and there are no visual issues, the templates in the theme don’t need updating. The template update notice can be dismissed and ignored. It’s simply a mismatch in version numbers that can be ignored most of the times.

4. I wouldn’t recommend installing PHP 7.3 just yet as even the WP core team are finding bugs related to the newest php version. I think 7.2 is the best choice at this point in time which our theme is fully compatible with. If you are in doubt you can use a free tool to check prior to updating https://wordpress.org/plugins/php-compatibility-checker/

In summary, we will be maintaining support and updates to Circumference Pro.

[Styled ThemesKeymaster]

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[Styled ThemesKeymaster]

Hello Gary,

Let is update the bundled Revolution Slider to latest and we will provide a new version shortly.

regards
Imre

[Styled ThemesKeymaster]

Hello Gary,

If you would like to modify the default page template please make sure you do it through the child theme.

Regarding the license key activation – if you can’t see the APPEARANCE / THEME LICENSE admin menu section that means your current theme is a quite old version that hasn’t got the license key integration key.
In this case, you need to update the parent theme files manually via FTP or you host’s file manager.

Regarding the renewal price – considering that you have had a previous subscription with us in the past years I have upgraded your single license to membership so you can access all the themes for the $49 you had just paid.

regards
Imre

[Styled ThemesKeymaster]

hello again,

For the cart and checkout page you can configure the full width layout on the edit page screen by choosing the right template http://prntscr.com/l7wepv
I have set it for you now for those 2 pages.

The Add to cart button is not present because an additional plugin you are using “WooCommerce Germanized” have an option which overrides the default look of the theme. Uncheck this option and the Add to cart button will show on the shop page http://prntscr.com/l7wu5v

best regards
Imre

[Styled ThemesKeymaster]

This reply has been marked as private.

[Styled ThemesKeymaster]

Do you have a product category called “bestellungen” – in some cases if the shop page URL and category URL matches (if the category URL base path is removed) then the two can conflict.
If you can provide a login to the site I can take a look and investigate further (if you send login details please make sure your reply is marked as private so only the site admins can see it)

regards
Imre

[Styled ThemesKeymaster]

Hello Heike,
The page you linked as your shop page seems to be a product archives page and not your main shop page.
You need to select your main shop page in WooCommerce settings in order to get it working full width and with the buttons.
Go to Woocommerce / Settings / Products tab and set your “Shop page” from the drop-down.

regards
Imre

[Styled ThemesKeymaster]

Hi ChrisHotz,

We need to check what changed in Widgetkit2.x and see if we can make the theme compatible with it.
Could you send us a copy of your widgetkit plugin zip to our support email ( support @ styledthemes.com ) so we start testing on our local environment.

many thanks
Imre

[Styled ThemesKeymaster]

Hello Eric,

We will be doing testing for Gutenberg in the next 2 weeks and make sure our themes will be ready for the release.

regards
Imre

[Styled ThemesKeymaster]

hello John,

Your subscription expired end of last year.
I am going to email you a renewal link in a minute.

regards
Imre

[Styled ThemesKeymaster]

Hello Frances, we have responded to your queries via email. Please check your inbox.

regards
Imre

[Styled ThemesKeymaster]

Hello VQP,

We have released an update (4.3.0) to address this issue along with a couple of bug fixes.
Please update your site and let me know if this solved the problem.

regards
Imre

[Styled ThemesKeymaster]

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