Matt-2

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  • in reply to: hacker verification code removal #23086
    Matt-2
    Participant

    1. Did that. Why do I get a “You do not have sufficient permissions to access this page.” when I try to access the theme editor?

    2. Yes there was a change. A hacker used an html code to gain ownership. I cannot unverify them until I remove the html code.

    3. there is NO authorized owner associated with the email.

    I need to remove the line of html code.

    in reply to: hacker verification code removal #23081
    Matt-2
    Participant

    I attached a shot of what is read when I try to access www…com/wp-admin/theme-editor.php

    &

    the html verification code I am trying to remove.

    Typically, I thought you could access those codes by clicking the appearance—>header buttons. I’m at a loss of what to do.
    Picture2.jpg
    Picture1.jpg

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